Fund and Share FAQs

Applying for your Fund and Share Account

How can I add money to my Fund and Share Account?

Please read the Key Features then you can top up your account in one of three ways:

• Online: If you have online access you can add money to your account using a debit card by selecting the 'Add Money' tab once you have logged in.
• Telephone: Call the Helpdesk.
• By post: Send a covering letter quoting your client number, with your cheque to: Freepost HARGREAVES LANSDOWN.

  Make your cheque payable to 'HLAM Client A/C'. If you're not using a personal cheque (or you are using any cheque that doesn't have your name printed on it) please ask your Bank or Building Society to verify on the back of the cheque that the money has been drawn from your account.

  The Bank or Building Society may certify the cheque on the reverse with the wording 'This cheque has been drawn on the account of (your name)'. This must be dated, signed and accompanied by the company stamp.

Can I invest on a monthly basis?

Yes. You can set up a Direct Debit to invest into a fund on a monthly basis in a Fund and Share Account, subject to a minimum of £25 per month per fund. It's possible to set up the instruction online.

Payment will leave your bank account on the 7th of each month (or the next working day if the 7th is not a working day) and investments are made on the 10th (or the next working day if the 10th is not a working day).

If your employer allows you to make contributions through payroll to the Fund and Share Account, these will fall in line with your normal payroll date.

What is the minimum I can invest in the Fund and Share Account

The minimum amount to open a Fund and Share Account is just £1 for applications. The minimum lump sum investment into a fund is £100.

Monthly can be set up from as little as £25 per fund per month.

Please note that you don't need to pay in a lump sum prior to starting a regular investment.

Managing your account

What can I buy in a Fund and Share Account?

You can invest in UK, American and European shares, investment trusts, exchange-traded funds (ETFs), Unit Trust/OEIC funds, covered warrants, as well as government and company bonds. You can also hold cash on the account pending your investment decision.

How can I deal in my account?

• Online: If you're registered, simply log in to your account to place a deal. If you're not already registered you can request a PIN by calling the Helpdesk on 0117 314 1795.
• Telephone: Provided you have your secure number, call the Hargreaves Lansdown stockbrokers on 0117 980 9800.
• Post: Send a signed letter of instruction to: Freepost HARGREAVES LANSDOWN.

How do I pay for trades?

When placing a purchase order you need to have cleared funds in your account before making the purchase. You can pay money in online or over the telephone with a debit card or you can send a cheque, made payable to 'HLAM Client A/C' via post to Freepost HARGREAVES LANSDOWN.

What happens to any dividends from my investments?

A Fund and Share Account can be set up to treat income in one of three ways:

• Reinvestment: Income will be held within your account and accumulated until it exceeds £10 per holding, when it will be automatically reinvested. This will be done within 10 working days of the end of each month.
• Deposit: Income will be held on your account pending your further investment instructions.
• Pay out an income: Income will be paid out directly to a nominated Bank/Building Society account. This payment will be made within 10 working days following the end of each month. The instruction you give will apply to all income paying holdings within your Fund and Share Account. Please note it isn't possible to opt for scrip dividends in place of a cash dividend.

The instruction you give will apply to all income paying holdings within your Fund and Share Account. Please note it isn't possible to opt for scrip dividends in place of a cash dividend.

What will happen to cash held in an account and how is interest calculated?

Within each account cash is held in two separate cash management accounts, the Income account and the Capital account. Any dividends or tax credits you receive are paid into your Income account. Any other payments you make into your account are held on the Capital account.

The interest on cash held in your Capital account is calculated on a daily basis and credited to your account monthly (within the first 10 working days of the month).

How often will I receive a valuation, statement and tax schedule?

You will receive an Investment Report containing a valuation and statement of your account in February, May, August and November. Historic Investment Reports can be viewed online.

You will also receive a consolidated tax certificate in May which will detail all the dividends received into this account and the tax deducted.

How can I withdraw money from the account?

If you have not already done so, you will need to nominate a bank account into which all future withdrawals from your HL account will be made. You can nominate a bank account online or in writing but please note, for your security, you will need to validate an addition or change of your Nominated Bank Account. When you add or change a Nominated Bank Account we will post a validation code to the account holder at their registered address. You then simply log in to your online account and enter the code to confirm the changes.

Online: To withdraw money to your Nominated Bank Account simply log in, select the account you would like to withdraw from, go to the "Cash" section and choose "Withdraw money" from the quick links. The money will be sent by Faster Payment provided your bank can accept Faster Payments. The maximum you can request to withdraw online each day is £99,999 per product.

Phone: Provided we have a verified bank account on record and you have a secure number set up, you can contact our Accounts department on 0117 980 9801 to request a withdrawal. If you request a withdrawal before 12 noon, the money will be with you by close of business on the same day. If you request it after 12 noon, it will be with you by close of business on the next working day. Withdrawals are only processed on working days.

Post: If you prefer, you can complete and return a Cash Withdrawal Form.

Payments will normally be made by Faster Payment where possible and this will be done free of charge. We reserve the right to delay any withdrawals for up to eight working days and return money, whether received by cheque, bank transfer or debit card, to the source it originated, subject to normal banking clearance times. Please refer to our Terms and Conditions for further details.

Charges

How much does it cost to hold investments in the Fund and Share Account?

It's free to hold shares, investment trusts, bonds or gilts and ETFs. Fund charges are tiered within bands starting at 0.45% per annum on the first £250,000 of funds, 0.25% per annum on the value between £250,000 and £1m, and 0.1% per annum on the value of funds between £1m and £2m, and no charge on the value of funds over £2m.

When are the fees and charges calculated?

Fees are calculated on any chargeable investments you hold on the last day of the month and are applied to your fees account within the first few workings days of the following month.

Where can I see the fees or charges applied to my account?

All management fees and charges will be added to your fees account which you can view by logging in to your account and going to the transaction history of each account. Fees that have been applied to your account will be shown online within the first few days of each month.

Transferring investments

How do I transfer my investments to another manager?

If you want to transfer your investments to another manager please contact them and ask them to arrange the transfer with us.

Can I transfer existing shares to the Fund and Share Account?

Yes. You can transfer shares held in certificated form and shares held in accounts with other brokers into the Fund and Share Account. Please note, only transfers of UK listed shares or transfers from UK brokers are accepted in certificated form. Transfers from overseas brokers, or overseas shares held in certificated form are not accepted.

Please be aware that most brokers charge exit fees and you should ensure you check what these are before transferring.

To transfer shares into an existing Fund and Share Account please complete the Fund and Share Account transfer form and return it to Hargreaves Lansdown with any share certificates.

Can I transfer shares held in someone else's name?

No. If your account is held in your sole name, you can only transfer shares held in your sole name into this account. If your Fund and Share Account is held in joint names, you can transfer shares held in joint names or in either holder's sole name to this joint account.